Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

The unofficial Znuny/OTRS Ticketing System docker image

Dockerfile for OTRS

Using ((OTRS)) Community Edition Generic Interface from PHP

Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

A simple low-level Java client for OTRS' RPC/SOAP interface

URL-CTI Support for incoming calls.

Zabbix integration with OTRS

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

This package enables the standard Generic Interface ticket operations to send articles.

Implementation OTRS cache on Redis (currently only for OTRS6).

OTRS with Let's Encrypt Using Docker Compose

Provide a second phone and email ticket create screen with own config settings.

Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.

Download otrs ticket attachments to local folder

Sort QueueView, StatusView and LockedView in OTRS by last contact.

With this extention you will be able to add external links to OTRS agent and customer navigation bar.

An extension to close a ticket with only one click (quick close).

A tool to extract events from an ical file by day or day range and perform an action per event like sending an email or opening a ticket

API for custom message delivery agent (telegram, slack, msteam, rocketchat)